Viscose Rug - Castelo
Viscose Rug - Castelo
- OEKO-TEX certified
- Thickness 2 cm
- Exceptional density · 3 700 g/m²
- Underfloor heating
Money-back guarantee
30 days
Money-back guarantee
30 days to change your mind.
Return postage fully covered.
Pay in 3, interest-free
Pay in 3, interest-free
Pay in 3 equal instalments, with no fees and no interest.
Customer service by email
Customer service by email
Our team helps you choose the right rug and answers your questions.
Not sure yet? Order a sample
Feel the material at home before you choose · Refunded when you buy
Specifications
Specifications
| Composition | 100% High-Quality Viscose |
| Construction | Hand-tufted |
| Density | 3700 g/m² |
| Thickness | 2 cm |
| Origin | India |
| Brand | Carpet Decor |
| Certification | Oeko-Tex Standard 100 |
| Underfloor heating | Compatible |
| Backing | Cotton |
Care instructions
Care instructions
Delivery and returns
Delivery and returns
Free Delivery
Delivery is free for this product in mainland France, Belgium, Luxembourg and Monaco.
- Dispatch: Your rug is prepared and dispatched within 24 to 48 working hours.
- Timescales: Allow 3 to 5 working days for delivery to your home. You will receive a tracking link by email as soon as the parcel leaves us, so you can follow its progress in real time.
Free Returns within 30 Days
We know how important it is to see the rug in your own interior to be sure of your choice. That is why sending it back is simple and entirely at our expense.
- You have 30 days after delivery to let us know you wish to return it.
- We provide you with a prepaid label.
- The carrier collects the rug directly from your home (by appointment) or you drop it off at a pickup point, depending on the size of the parcel.
- The refund is issued within a maximum of 14 days after we receive the product and check that it is in as-new condition.
A tip when your parcel arrives
Despite all the care taken with the packaging, we invite you to check the condition of the parcel in the presence of the courier.
Size guide
100% High-Quality Viscose
High-quality viscose (100%): a fluid, breathable fabric, made in India
Optimal density: at 3700 g/m² and 2 cm thick, this rug delivers exceptional comfort and holds its shape perfectly over time.
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Your questions answered
The key answers before you order
Is it demanding to look after day to day?
Is it demanding to look after day to day?
No, rest assured. Precious as it is, this rug is made to be lived with. Everyday care is very simple: run the vacuum over it (gentle setting, no rotating brush) to keep the fibre full and springy. Unlike our washable rugs, this one only asks you to keep water away and to opt for dry cleaning where needed.
I'm clumsy: does the material stain easily?
I'm clumsy: does the material stain easily?
Our materials (Wool, Viscose, Tencel) are dense, which slows the immediate penetration of liquids. The secret is reacting quickly: if there is a small accident, blot straight away with a dry cloth to absorb it. Act fast without rubbing and you will keep your rug looking bright, with no worries.
Just how soft and comfortable is the rug?
Just how soft and comfortable is the rug?
It is a unique sensory experience. Thanks to the hand assembly and the high density, you get a feeling of softness and thickness underfoot that industrial production cannot imitate.
Is it compatible with underfloor heating and robot vacuums?
Is it compatible with underfloor heating and robot vacuums?
Yes, absolutely. The density of the cotton backing and of the natural fibres lets the floor breathe, which is ideal for underfloor heating. As for robot vacuums, they run without any problem over our velvet pile, you simply switch off the "intensive brushing" mode to protect the material.
Why choose this "Handmade" piece over a standard rug?
Why choose this "Handmade" piece over a standard rug?
For soul and longevity. A mass-produced rug is flat and uniform. Your rug is shaped by hand: this artisanal method gives a depth of colour, highlights that shift with the light and a far longer lifespan. It is a living decorative piece, not just a floor accessory.
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